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Need help with
benefit and coverage questions?
Call Aetna Member Services at
1-866-363-7484.




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Contact Aetna

For Help and Information

Visit Aetna on the web at www.aetna.com. Here you'll find Aetna Navigator, DocFind and much more. You can even email Member Services with questions and requests.

Call Aetna Member Services toll-free at 1-866-Emeriti (or 1-866-363-7484) to inquire about the status of a claim, request claim forms, find preferred providers, learn more about Aetna's Special Programs and how you can participate in them, and get help with benefit and coverage questions.