Aetna Navigator™  |   Contact Us  |   1-800-537-9384  


Search  
Aetna - We want you to know Welcome Federal Employees
 
Home
Medical
Dental
Resources
Members
Federal Employee Plans


2008 Rates
RATE CALCULATOR
DocFind®
FIND PROVIDERS
Download
PLAN BROCHURES




Contact Us

If you have any questions or would like to contact us, please use one of the methods below.

Frequently Asked Questions
Our FAQs have answers to some of the most commonly asked questions about our medical and dental plans.

Member Services
To speak with a representative, call us at 1-800-537-9384. Our representatives can help:
  • Answer questions about benefits coverage
  • Find network providers
  • With ID card requests and claim inquiries

    Aetna Navigator™
    On your Aetna Navigator™ secure website, you will find:
  • Health information – To learn about various diseases and conditions
  • Cost information – To become an informed consumer
  • Personalized tools – To help you better manage your health
  • Financial tools – To help you spend your health care dollars more wisely

    You can do it online – 24 hours a day, 7 days a week – from wherever you have Internet access.

    Informed Health Line
    To reach an Informed Health Line Nurse, please call 1-800-556-1555 24 hours a day/7 days a week

    Aetna Pharmacy
    Visit the Aetna Pharmacy website for:
  • The Preferred Drug List
  • Aetna Specialty Pharmacy
  • Drug Information

    Aetna Rx Home Delivery (Mail Order Pharmacy)
    Visit the site for more information or call us at 1-800-227-5720
  • New participant order forms
  • Order or check status of refills
    		•  
    Member Perks

    WHAT DO I GET
    FOR MY
    HEALTH PLAN DOLLARS?

    Access to discounts on eyewear, gyms, massage, weight loss programs
    and more!

    Medical Plans with built in dental



    Web Privacy Statement  |  Legal Statement  |  Privacy Notices  |  Member Disclosure  |      		   Copyright ©2001-2008 Aetna Inc.