Aetna Navigator Contact Us

We are CAT. Aetna’s Care Advocate Team for Verizon.
It’s like having a nurse in the family.


We are CAT, a team of specially trained Aetna nurses and skilled health care professionals dedicated to Verizon employees, retirees and their families.

We’ll work one-on-one with you to:

  • answer your health care questions and concerns
  • help you navigate the health care system
  • connect you to the health care you need, if and when you need it.






    Available as a free service to you, CAT is ready to put our medical expertise and knowledge of the health care industry to work for you.

    Proactive. Knowledgeable. Caring.
    Personal, confidential partners in your health and well-being.

    CAT. Always at your side.

    Call CAT at 1-888-744-2537, Monday through Friday, 8:00AM – 6:00PM EST. | Or send us an email now.